Privacy Policy
1. Introduction
JMP LABS LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you use our service (the "Service") and companion mobile application (the "App").
By using the Service and the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use the Service.
2. Information We Collect
2.1 Personal Information We may collect the following personal information from you:
Contact Information: Name, email address, and phone number. Account Information: Username, password, and other information related to your account. Device Information: Information about the device you use to access the Service, including device type, operating system, unique device identifiers, and mobile network information.
2.2 Usage Data We may also collect information about how you access and use the Service ("Usage Data"). This may include information such as:
IP address
Browser type and version
Pages of our Service that you visit
Time and date of your visit
Time spent on those pages
Unique device identifiers
Other diagnostic data
2.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Service: We use your information to ensure that the Service operates as intended and to manage your account. To Improve the Service: We analyze how you use the Service to improve its functionality and develop new features. To Communicate with You: We use your contact information to send you important updates, notifications, and even promotional materials (which you may choose not to receive). To Ensure Security: We use your information to detect and prevent fraud, abuse, and other harmful activities. To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Service Providers: We may share your information with third-party vendors who help us operate our Service, such as hosting providers, authentication services, payment processing, analytics providers, and customer support services. With Your Consent: We may share your information with other parties if you give us your explicit consent. For Legal Reasons: We may disclose your information if required by law, in response to a court order or subpoena, or if we believe such action is necessary to protect the rights, property, or safety of JMP LABS LLC, our users, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you. Correction: You can request that we correct any inaccuracies in your personal information. Deletion: You can request that we delete your personal information. Restriction: You can request that we limit the processing of your personal information. Objection: You can object to our processing of your personal information. Portability: You can request that we transfer your personal information to another service provider. To exercise these rights, please contact us at jmp@nootifyme.com
7. International Data Transfers
Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using our Service, you consent to the transfer of your information to countries outside of your country of residence.
8. Retention of Data
8.1 Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
Account Information: We retain your account information for as long as your account is active and in some instances for a reasonable period thereafter in case you decide to reactivate the Service. This includes your username, password, and contact details. Usage Data: Usage data is retained for a shorter period after it is collected, to help us analyze and improve the performance of our Service. Communication Data: If you have consented to receive communications from us, we will retain your contact details until you unsubscribe or request deletion of your data.
8.2 Legal Obligations
In some cases, we may be required to retain your information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements. For example:
Compliance with Laws: We may retain your data if necessary to comply with applicable laws, such as tax regulations, or in response to legal processes like subpoenas or court orders. Dispute Resolution: We may retain your data for as long as necessary to resolve any disputes or to enforce our rights and agreements.
8.3 Data Deletion
When your personal information is no longer needed for the purposes for which it was collected, we will securely delete or anonymize it. The criteria we use to determine our retention periods include:
The nature of the data: Some data types may require longer retention periods, such as financial or transaction data. The purpose of the data: Data retained for legal or security purposes may be held longer than data used for service provision. User requests: Upon your request, we will delete or anonymize your personal data unless we are legally required to retain it.
8.4 Anonymization
In some cases, instead of deleting your data, we may anonymize it so that it can no longer be associated with you. This anonymized data may be retained and used by us for analytics and other legitimate business purposes.
8.5 Your Rights
You have the right to request deletion of your personal data at any time. If you would like to request deletion, please contact us at jmp@nootifyme.com. Please note that we may retain certain information if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
9. Children’s Privacy: Service Not Intended for Children
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not use the Service.
10. Changes to This Privacy Policy We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes to this Privacy Policy, we will notify you by one or more of the following methods:
Posting the updated Privacy Policy on our website. Sending an email notification to the email address associated with your account. Providing a prominent notice within our Service or App. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes or revisions to this Privacy Policy indicates your agreement to the terms of the updated Privacy Policy.
11. Contact Information If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us by email: jmp@nootifyme.com
We are committed to responding to your inquiries promptly and resolving any issues you may have regarding your privacy.
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